Return and Refund Policy
Sorry to hear you need to make a return, but we are here to help you! Let’s get started:
- Unopened paint and/or supplies can be exchanged or returned – customer is responsible for shipping cost
- Opened items or items without all original packaging in tact can not be accepted.
- Must be within 30 days of delivery date
- Paint is subject to a $10 per gallon restocking fee.
- Supplies are subject to a $5 restocking fee.
- Samples, to included 3x5 Color Cards, Peel & Stick SIMPLESAMPLES™, 6oz Color Samplers and Fan Decks along with apparel are final sale.
- Something wrong with your order? Please contact firstname.lastname@example.org so we can make it right for you!
- Have other questions about our DURA Color Promise or need additional support, please contact email@example.com .
- Ready to start a DURA Color Promise replacement or return? Click here.